Now accepting new patients — Hampton Roads, VA

Care That Brings
Better Days

VDH-licensed home care agency delivering compassionate personal care to families across Hampton Roads — with the warmth and dignity every patient deserves.

VDH Licensed Agency
Medicaid & Sentara Accepted
Certified Personal Care Aides
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Personal Care Aides

PCA, CNA, and HHA services for bathing, grooming, and daily living

PCA / CNA
🍽

Meal Preparation

Nutritious meals planned and prepared in your home

Support
💕

Companionship

Meaningful connection and engagement to reduce isolation

Support
📍

Hampton Roads & Beyond

Proudly serving Hampton Roads and surrounding areas

Local Care
VDH Licensed AgencyPersonal Care AidesCertified Nursing AssistantsHome Health AidesMeal PreparationCompanionship & RespiteMedicaid AcceptedSentara AcceptedHampton Roads, VirginiaVDH Licensed AgencyPersonal Care AidesCertified Nursing AssistantsHome Health AidesMeal PreparationCompanionship & RespiteMedicaid AcceptedSentara AcceptedHampton Roads, Virginia
About Us

Serving Hampton Roads with Heart & Dedication

Better Days Home Health is a Virginia Department of Health-licensed home care agency committed to delivering compassionate personal care to patients and families throughout Hampton Roads.

We believe every person deserves to receive care in the comfort and dignity of their own home. Our team of certified aides and care coordinators work together to create personalized care plans that support independence and quality of life.

VDH Licensed
Medicaid Accepted
Sentara Network
Certified Aides
Background Checked
Personal Care
Our Full Story →
What We Offer

Personal Care Services

Compassionate daily living support from certified aides who treat every patient like family — so you or your loved one can remain safely at home.

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Personal Care Services

Compassionate daily living support from certified aides who treat every patient like family.

  • Personal Care Aides (PCA)
  • Certified Nursing Assistants (CNA)
  • Home Health Aides (HHA)
  • Meal Preparation
  • Companionship
  • Appointment Accompaniment
  • Light Housekeeping
  • Medication Reminders
View All Services →
HomeHealthHubHomeHealthHub
SMS-Powered Staffing for Home Health Agencies

The Technology
Behind Our Speed

We staff cases faster because we built the platform to do it. Home Health Hubis the care coordination engine powering Better Days — and agencies nationwide.

  • Match qualified staff to open cases in hours, not days
  • Automated SMS to credentialed, available staff
  • Built-in document verification & credentialing gate
  • Admin creates cases — HHH instantly notifies matching qualified staff
  • Case tracking, reporting & insurance verification
Explore Home Health Hub →Built for agencies of every size • Nationwide
New Case Received
ServicePersonal Care Aide
LocationVirginia Beach, VA
StatusOpen
Matching staff...
Staff Confirmed ✓
StaffMaria T., PCA
Notifiedvia SMS 📱
Time to Fill4 hrs 22 min
<24h
avg. fill time
100%
digital workflow
📱
instant SMS
Why Choose Us

The Better Days Difference

We combine professional training with genuine compassion to provide home care that truly makes a difference in people's lives.

01

VDH Licensed & Compliant

We are fully licensed by the Virginia Department of Health, ensuring your family receives care that meets the highest regulatory and safety standards.

02

Certified, Compassionate Aides

Our PCAs, CNAs, and HHAs are certified, background-checked, and selected not just for their credentials but for their character and warmth.

03

Insurance & Medicaid Ready

We accept Medicaid, Sentara, and most commercial insurance plans, making quality home care accessible and affordable for families across Hampton Roads.

04

Personalized Care Plans

No two patients are the same. We match each client with the right aide and build a schedule that fits their daily routine and unique needs.

05

Rooted in Hampton Roads

Virginia Beach, Norfolk, Chesapeake, Portsmouth, Hampton, Newport News, Suffolk, and Isle of Wight — we come to you wherever you call home.

06

Compassion at Every Visit

Our caregivers are chosen not just for their certifications, but for the genuine human connection they bring to every visit.

Who We Help

Care for Life's Most Challenging Moments

From aging in place to recovering at home — we meet patients and families wherever they are.

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Aging in Place

Helping seniors stay safely and comfortably in their own homes with personal care, companionship, and daily support.

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Dementia & Alzheimer's

Structured personal care, medication reminders, and compassionate companionship that preserves dignity and provides family relief.

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Post-Hospital Recovery

Personal care aide support — bathing, meals, light housekeeping — while recovering from surgery or illness at home.

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Chronic Illness Support

Daily living support for patients managing diabetes, heart failure, COPD, and other conditions at home.

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Parkinson's & MS

Personal care and companionship that helps patients with neurological conditions maintain comfort and safety at home.

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Family Caregiver Relief

Respite care for family members — a trusted aide steps in so you can rest, knowing your loved one is in good hands.

What Families Say

Real Stories From Hampton Roads Families

★★★★★

“After my mother's hip replacement, we didn't know how we'd manage her daily care at home. Better Days matched us with a wonderful aide who was professional, kind, and genuinely invested in Mom's well-being. It made such a difference for our whole family.”

MR
Margaret R.
Virginia Beach, VA
★★★★★

“The caregiver we were matched with became like family. She was reliable, compassionate, and treated my grandmother with so much dignity. Knowing someone that caring is there every day gives our whole family peace of mind.”

SL
Sarah L.
Chesapeake, VA
★★★★★

“My father has Parkinson's and getting him ready each morning was becoming impossible for me to manage alone. His aide is patient, skilled, and treats Dad with such respect. I finally feel like I can breathe again knowing he's in good hands.”

DJ
David J.
Norfolk, VA
★★★★★

“As a discharge planner, I have worked with a lot of home health agencies. Better Days is one of the few I trust completely. They confirm eligibility fast, keep me updated, and actually follow through on what they promise. My patients are in good hands.”

KW
Karen W., MSW
Hospital Discharge Planner, Norfolk
★★★★★

“Mom has dementia and we were struggling to manage her care and still hold down our jobs. Better Days gave us structure and a consistent caregiver she genuinely trusts. It's changed everything for our family.”

TM
Thomas M.
Portsmouth, VA
★★★★★

“We were hesitant to bring someone into our home, but the screening process gave us confidence. The aide they matched with my mother-in-law was professional and warm from day one. We couldn't be happier with the decision.”

RB
Renee B.
Virginia Beach, VA
Getting Started

Care Begins in Three Simple Steps

We make it easy. No paperwork maze, no long waits. Just a phone call and we take it from there.

1

Call or Contact Us

Reach out by phone or through our contact form. We'll listen to your situation, answer every question, and verify your insurance — all at no charge.

2

We Build Your Care Plan

Our care coordinators create a personalized plan and match you with a certified aide. We handle the paperwork and insurance verification.

3

Care Begins at Home

Your aide arrives at your home, on your schedule. We check in regularly to make sure everything is working perfectly.

Common Questions

Questions Families Ask

Navigating home care can feel overwhelming. Here are answers to what families ask us most often.

Does Medicaid cover personal care at home in Virginia?

Yes. Virginia Medicaid covers personal care aide services for eligible patients through several programs, including the CCC Plus Waiver. This can cover PCA, CNA, and HHA visits to assist with bathing, grooming, meal preparation, and other daily activities. Better Days Home Health is a Medicaid-enrolled provider. We verify your benefits at no cost before care begins.

Do I need a doctor's order to start personal care?

For most personal care services, a physician's order is not required to get started. Some Medicaid waiver programs may require a care assessment or physician documentation, but we handle that process for you. Simply call us and we'll walk you through exactly what's needed for your situation — at no charge.

What kinds of tasks can a personal care aide help with?

Our certified aides help with a wide range of daily activities including bathing, dressing, grooming, toileting, meal preparation, light housekeeping, medication reminders, companionship, and accompanying clients to appointments. They are not licensed to provide clinical care like wound care or IV therapy, but for daily living support they are highly trained and compassionate.

How quickly can care begin after we contact you?

In most cases, we can confirm insurance eligibility same-day and begin care within 24–48 hours of approval. We understand that families often need help quickly, and we work hard to make sure there is no unnecessary wait between when you call and when care begins.

Do you accept Sentara health plans?

Yes, Better Days Home Health is an in-network provider with Sentara Health Plans. We also accept Virginia Medicaid, most commercial insurance plans, and private pay. We will verify your specific benefits before any services begin — at no cost to you.

How do I get started?

Simply call us at (757) 715-7829 or submit a request through our contact form. We will listen to your situation, verify your insurance, and walk you through every next step — at no cost and with no obligation.

Coverage

Insurance & Payment Options

We work with major insurance providers to make home care accessible to every family.

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Medicaid

Virginia Medicaid accepted

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Sentara Health

In-network Sentara provider

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Commercial Plans

Most major insurance plans

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Private Pay

Flexible self-pay options

Learn About Coverage →
Service Area

We Come to You

Better Days Home Health proudly serves families throughout the greater Hampton Roads region of Virginia.

📍 Virginia Beach
📍 Norfolk
📍 Chesapeake
📍 Portsmouth
📍 Hampton
📍 Newport News
📍 Suffolk
📍 Isle of Wight

Ready for Better Days?

Contact us today to discuss your care needs. We're here to help your family find the right support.

📞Call Us — (757) 715-7829