🏥   Physicians & Discharge Planners

Refer a Patient to Better Days

Fast intake, reliable clinical communication, and care that typically begins within 48 hours. Call us or fax the referral — we handle everything from there.

Call (757) 715-7829Send Us a Message
Why Better Days

The Home Health Partner Discharge Teams Trust

We built our agency around one promise: when you refer a patient to us, we follow through — fast intake, insurance verification same day in most cases, and clear communication back to your team throughout the care episode.

Fast Intake

We accept referrals by phone or fax. In most cases we confirm eligibility and begin scheduling within the same business day.

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Clinical Communication

Your team receives updates on patient progress, changes in condition, and episode completion. You stay informed without having to chase us down.

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Full Spectrum of Care

Skilled nursing (RN/LPN), physical therapy, occupational therapy, and personal care — so you can send any patient home with confidence.

Referral Process

Two Ways to Refer — Your Choice

1

Call Our Clinical Team

Call us directly at (757) 715-7829. Our clinical intake coordinator will collect all necessary information over the phone and begin the authorization process immediately.

2

Fax the Referral

Fax the physician’s order and face sheet to (757) 538-7187. Include the diagnosis, ordered services, and patient contact information. We’ll confirm receipt within 2 hours during business hours.

Required Information

What to Include with a Referral

To begin the authorization process, we need the following from the referring provider. The more complete the referral, the faster we can begin care.

Patient name and DOB
Primary diagnosis (ICD-10)
Ordered services (RN, PT, OT, etc.)
Insurance information
Physician signature or verbal order
Patient address and phone
Homebound status documentation
Relevant medical history
Discharge summary (if applicable)
Preferred start date
Virginia Medicaid Patients (CCC Plus Waiver): If you are referring a patient enrolled in Virginia Medicaid long-term services and supports (LTSS) or the CCC Plus waiver program, please include the completed DMAS Form 225 (Medicaid LTC Communication Form) with your fax. This form is required by DMAS to initiate home and community-based waiver services. Not sure if it applies? Call us at (757) 715-7829and we’ll walk you through it.
Insurance We Accept

We Handle the Authorization

Our intake team verifies benefits and obtains prior authorizations so your discharge planners don’t have to. We accept:

MedicareMedicare AdvantageVirginia MedicaidSentara Health PlansCommercial Insurance
Not sure if a patient’s insurance qualifies? Call us at (757) 715-7829and we’ll check on the spot.
Common Referrals

Diagnoses We Frequently Receive

We are equipped to receive referrals for a wide range of post-acute diagnoses. If you don’t see a condition listed, call us — we can often accommodate.

Post-Surgical RecoveryTotal Joint ReplacementCHF / Heart FailureCOPD / Respiratory DiseaseDiabetes ManagementStroke / CVAWound CareIV Antibiotic TherapyMedication ManagementFall RecoveryOrthopedic RehabParkinson's DiseaseMultiple SclerosisCancer / OncologyDementia SupportPost-Cardiac Event

Ready to Make a Referral?

Our intake line is staffed during business hours. After-hours, fax your referral and we will follow up first thing the next business day.

📞Call Us — (757) 715-7829