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Get in Touch

Reach out to us for personalized in-home care services tailored to your needs. We're here to help you maintain independence and dignity.

Support

757-715-7829

Email

admin@abetterdayforyou.com

Better Days Home Health - Your Hampton Roads Care Solution is opening in Spring 2025! We’re here to answer your questions and keep you updated as we prepare to enhance lives across Hampton Roads. Reach out:

Support

757-715-7829

Email

admin@abetterdayforyou.com

Better Days Home Health is providing compassionate in-home care services tailored to your needs.

Location

Hampton Roads, VA

Hours

9 AM - 4 PM

Hampton Roads

Privacy Policy

We are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our contact page or interact with our service.

Information We Collect

When you use the contact form or otherwise communicate with us, we may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, and any other information you voluntarily provide in your inquiries or messages.

How We Use Your Information

  • Processing Inquiries: To respond to your questions, comments, or requests for information.

  • Improving Services: To enhance our website and services based on user feedback.

  • Communication: To send you updates, service notifications, or promotional materials if you have opted in to receive such communications.


Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties unless one of the following circumstances applies:

  • Service Providers: We may share information with third parties who perform services on our behalf, like hosting, data analysis, or customer service. These providers are obligated to protect your information.

  • Legal Requirements: If legally required to do so, or if we believe it is necessary to protect our rights, the safety of others, or to investigate fraud or respond to legal processes.

  • Consent: If you have given us specific consent to share your information.


Security

We implement a variety of security measures to maintain the safety of your personal information when you submit it to us. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

You have rights under data protection laws in relation to your personal data:

  • Access: Request access to your personal data.

  • Correction: Request correction of any inaccuracies in your data.

  • Erasure: Request the deletion of your data where there's no compelling reason for us to keep it.

  • Restriction: Request restriction of processing of your data.

  • Object: Object to our processing of your data where we rely on a legitimate interest.

You can exercise these rights by contacting us via the details provided below.

Cookies

Our website uses cookies to enhance your experience. You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this site may become inaccessible or not function properly.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.


Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: admin@abetterdayforyou.com

  • Phone: (757)715-7829

  • Address: 5121 Gleneagles Way, Suffolk, VA, USA

By using our contact page, you agree to our Privacy Policy.

Applicability

  • HIPAA applies if Better Days Home Health is a covered entity, defined as health plans, health care clearinghouses, and health care providers who transmit health information electronically for transactions covered under HIPAA.

Privacy Rule

  • Protected Health Information (PHI): Includes any information about health status, provision of health care, or payment for health care that can be linked to an individual.

  • Use and Disclosure: PHI can only be used or disclosed for treatment, payment, or health care operations unless the individual authorizes it or it's permitted by law.

  • Patient Rights: Patients have rights to access their PHI, request amendments, receive an accounting of disclosures, and request restrictions on use or disclosure of their PHI.

Security Rule

  • Safeguards: Requires the implementation of administrative, physical, and technical safeguards to protect the confidentiality, integrity, and availability of electronic PHI (ePHI). This includes:

    • Administrative Safeguards: Policies and procedures for managing the selection, development, implementation, and maintenance of security measures to protect ePHI.

    • Physical Safeguards: Controls that protect electronic information systems and related buildings and equipment from natural and environmental hazards, and unauthorized intrusion.

    • Technical Safeguards: Use of technology and the policy and procedures of its use that protect ePHI and control access to it.

Breach Notification Rule

  • In the event of a breach of unsecured PHI, notification must be made to the affected individuals, HHS, and in some cases, the media, within specific time frames (generally 60 days after discovery of the breach).

Enforcement and Penalties

  • The Office for Civil Rights (OCR) within HHS enforces HIPAA. Violations can lead to:

    • Civil Penalties: Ranging from $100 to $50,000 per violation, with an annual cap, depending on the level of negligence.

    • Criminal Penalties: For intentional misuse or disclosure of PHI, with fines up to $250,000 and imprisonment up to 10 years for the most severe cases.


Compliance for Home Health Care

  • Unique Challenges: Home health care providers face specific challenges like managing PHI in non-traditional settings, ensuring secure communication channels, and training staff who work in varied environments.

  • Risk Assessment: Regular risk assessments must be conducted to identify vulnerabilities in PHI handling.

  • Training and Awareness: Continuous education on HIPAA for employees, particularly those in field positions, is crucial.

Business Associates

  • If Better Days Home Health uses third parties (Business Associates) to handle PHI, there must be a contract in place that ensures these associates also comply with HIPAA standards.


Best Practices

  • Implement encryption for PHI storage and transmission.

  • Use secure communication methods for discussing health information.

  • Maintain strict access controls to PHI.

  • Regularly update policies and conduct audits for compliance.

HIPAA Compliance Details